The Quality Assurance & Template Optimization Specialist is responsible for improving patient access operations through quality monitoring, workflow optimization, provider template management, and Epic scheduling best practices. This role supports operational excellence by ensuring scheduling accuracy, adherence to workflows, regulatory compliance, and optimal provider utilization across FPG medical offices. The specialist collaborates with leadership, clinic operations, providers, Epic analysts, and FPG centralized scheduling teams to improve patient experience, access efficiency, and scheduling quality outcomes.
Responsible for writing, teaching and consulting on report design and production. Researches, interprets and analyzes and summarizes data using clinical systems or other future databases and/or electronic health record systems. Provides support to systems analyst and systems engineer teams. Participates in upgrades and maintenance of systems used for generating reports. Generates and edits routine daily, weekly, monthly and special request ad-hoc reports. These include but are not limited to reports for government regulations, SMH or FPG leadership.
MUST BE FL RESIDENT AND ABLE TO WORK ON-SITE DAILY AS NEEDED!
The Patient Relations Rep II is responsible for patient related activities within the office including patient scheduling, patient check-in, checkout, and follow up activities/communications. This position acts as a liaison between the physician, patient, the office and insurance company. Handles collections of monies from patient at time of checkout.
Meets all compliance standards. Observes strict confidentiality in dealing with patients and patient information. Will conduct his/her daily interactions in a way that demonstrates a positive organizational attitude and effectiveness and models the organization’s Mission, Vision, and Values. Behaviors and attitude support achievement of the...
The Clinical Care Coordinator II demonstrate the competency to provide patient care according to the age-specific population needs and assist in the management of patient care in the physician office setting under the direct supervision of a provider.
The Clinical Care Coordinator I demonstrate the competency to provide patient care according to the age-specific population needs and assist in the management of patient care in the physician office setting under the direct supervision of a provider.
The Patient Relations Rep II is responsible for patient related activities within the office including patient scheduling, patient check-in, checkout, and follow up activities/communications. This position acts as a liaison between the physician, patient, the office and insurance company. Handles collections of monies from patient at time of checkout.
Meets all compliance standards. Observes strict confidentiality in dealing with patients and patient information. Will conduct his/her daily interactions in a way that demonstrates a positive organizational attitude and effectiveness and models the organization’s Mission, Vision, and Values. Behaviors and attitude support achievement of the...
This leader has oversight and is responsible for planning, organizing, development and implementation of the department initiatives in the area of business development, data analytics, as well as staff education and performance. In this role, the leader sets the tone and models positive leadership behavior, while ensuring successful completion of tasks, projects, and responsibilities in support of departmental and organizational goals.
The Patient Relations Rep II is responsible for patient related activities within the office including patient scheduling, patient check-in, checkout, and follow up activities/communications. This position acts as a liaison between the physician, patient, the office and insurance company. Handles collections of monies from patient at time of checkout.
Meets all compliance standards. Observes strict confidentiality in dealing with patients and patient information. Will conduct his/her daily interactions in a way that demonstrates a positive organizational attitude and effectiveness and models the organization’s Mission, Vision, and Values. Behaviors and attitude support achievement of the...
The Clinical Care Coordinator I demonstrate the competency to provide patient care according to the age-specific population needs and assist in the management of patient care in the physician office setting under the direct supervision of a provider.
This leader has accountability and oversight, and supervises the daily activities of the department, shift or area. In this role, the leader sets the tone and models positive leadership behavior, while ensuring individual and team work tasks, projects, and responsibilities are completed successfully in support of departmental and organizational goals.
The Clinical Care Coordinator III demonstrate the competency to provide patient care according to the age-specific population needs and assist in the management of patient care in the physician office setting under the direct supervision of a provider.
The Patient Relations Rep II is responsible for patient related activities within the office including patient scheduling, patient check-in, checkout, and follow up activities/communications. This position acts as a liaison between the physician, patient, the office and insurance company. Handles collections of monies from patient at time of checkout.
Meets all compliance standards. Observes strict confidentiality in dealing with patients and patient information. Will conduct his/her daily interactions in a way that demonstrates a positive organizational attitude and effectiveness and models the organization’s Mission, Vision, and Values. Behaviors and attitude support achievement of the...
The Patient Relations Rep II is responsible for patient related activities within the office including patient scheduling, patient check-in, checkout, and follow up activities/communications. This position acts as a liaison between the physician, patient, the office and insurance company. Handles collections of monies from patient at time of checkout.
Meets all compliance standards. Observes strict confidentiality in dealing with patients and patient information. Will conduct his/her daily interactions in a way that demonstrates a positive organizational attitude and effectiveness and models the organization’s Mission, Vision, and Values. Behaviors and attitude support achievement of the...
The Clinical Care Coordinator II demonstrate the competency to provide patient care according to the age-specific population needs and assist in the management of patient care in the physician office setting under the direct supervision of a provider.
This position is assigned to work with Physician for patient office appointment/visits daily at FPG Internal Medicine office.
Located in Waldemere Medical Plaza on Sarasota Memorial Hospital's campus.
The Patient Relations Rep II is responsible for patient related activities within the office including patient scheduling, patient check-in, checkout, and follow up activities/communications. This position acts as a liaison between the physician, patient, the office and insurance company. Handles collections of monies from patient at time of checkout.
Meets all compliance standards. Observes strict confidentiality in dealing with patients and patient information. Will conduct his/her daily interactions in a way that demonstrates a positive organizational attitude and effectiveness and models the organization’s Mission, Vision, and Values. Behaviors and attitude support achievement of the...
Welcome to FPG - First Physicians Group!
First Physicians Group of Sarasota, a medical group practice part of Sarasota Memorial Health Care System, is committed to providing the highest quality health care to our patients in the communities we serve.
Vision Statement
To be a cohesive medical group providing medical services that are patient-focused and maintain the integrity of the doctor-patient relationship. Our goal is to provide the highest standards of care and dedication to quality patient...
The Surgical Scheduler works directly with surgeons in the practice to accurately schedule patients for surgical procedures including pre-admission testing appointments in OR, Oncology, and Endoscopy & Bronchoscopy Lab utilizing a block-scheduling system in a way that best maximizes surgeon satisfaction while also managing the overall utilization of the procedural areas.
The Surgical Scheduler is also responsible for ensuring appropriate equipment, room specifications and preferences are selected in order facilitator to accurately support the scheduled case and best facilitate the daily schedule.
FPG Silverstein Institute - Offers medical...
The Clinical Care Coordinator III demonstrate the competency to provide patient care according to the age-specific population needs and assist in the management of patient care in the physician office setting under the direct supervision of a provider.
The Clinical Care Coordinator I demonstrate the competency to provide patient care according to the age-specific population needs and assist in the management of patient care in the physician office setting under the direct supervision of a provider.
The Surgical Scheduler works directly with surgeons in the practice to accurately schedule patients for surgical procedures including pre-admission testing appointments in OR, Oncology, and Endoscopy & Bronchoscopy Lab utilizing a block-scheduling system in a way that best maximizes surgeon satisfaction while also managing the overall utilization of the procedural areas. The Surgical Scheduler is also responsible for ensuring appropriate equipment, room specifications and preferences are selected in order facilitator to accurately support the scheduled case and best facilitate the daily schedule.
Position is for the Cardio & Thoracic Surgery office. The position supports the...